Every piece we build is made to order. Clients can customize dimensions, wood species, finish color, edge profiles, base styles, and other design details. We work closely with you to ensure the final piece fits your space, style, and functional needs.

You can place an order online through our website, via email, over the phone, or by visiting our workshop in person by appointment only.

Yes, we offer complimentary consultations. You can request a consultation by filling out a form on our website.

To get a quote, please fill out the request form on our website with details about your project, including dimensions, materials, and other specifications. Our team will review your request and provide a detailed quote and timeline.

We accept major credit cards, bank transfers, and other secure payment methods through our invoicing system. Custom orders typically require a deposit to begin production, with the remaining balance due prior to delivery.

You can contact us anytime at:

tyler@trmwoodcraft.com

We are happy to answer questions about custom projects, materials, or timelines.rs.

Lead times vary depending on the complexity of the project and our current production schedule. Most custom furniture orders are completed within 12–15 weeks, though timelines may vary.

For custom pieces, we typically review dimensions, proportions, and design details with you before production begins. Once everything is approved, the project moves into the build phase.

Minor adjustments may be possible early in the process. However, once materials have been cut and construction begins, design changes may not be possible.

We guide clients through the selection of wood species and finishes based on their aesthetic preferences and the intended use of the piece. We can also provide finish samples when needed.

Yes. We keep clients informed throughout the process and will notify you as your furniture moves through production and when it is nearing completion.

Due to safety and scheduling considerations, workshop visits are generally limited. However, we are always happy to share updates and photos of your piece as it progresses.

Each piece undergoes careful inspection during and after construction. We check structural integrity, joinery, finish quality, and overall craftsmanship before scheduling delivery.

Yes. We offer white-glove delivery throughout the lower 48 United States, ensuring your furniture arrives safely and is placed inside your home.

If you plan to pick up your furniture, please ensure your vehicle is large enough for transport and bring adequate help for loading. Protective blankets and proper securing of the piece are recommended.

Because each piece is made to order, deposits are typically non-refundable once production begins. If a cancellation request is made before production starts, we will review it on a case-by-case basis.

Yes. Our furniture is built to last and backed by a 5-year warranty covering defects in materials and workmanship under normal residential use. See Warranty Policy

Absolutely. If you have questions about care, maintenance, or anything related to your furniture, we are always here to help.

Clean surfaces with a soft dry cloth or slightly damp cloth when needed. Avoid harsh chemicals, prolonged moisture, direct heat, and extreme humidity changes to maintain the beauty of the wood.

Yes. Many of our projects come from returning clients who want additional pieces designed to complement their existing furniture.

Due to the custom nature of our furniture, returns and exchanges are generally not available. However, if an issue arises, we will work with you to find a fair solution.